And they have 3 copies of The Alice '65 entered as The Alice of '65. WTF? These books have Library of Congress Catalogue listings that could be downloaded without issue. Don't even need to input them, manually.I'll need to get that corrected.
On top of that, I placed an order with Amazon for a DVD. I don't like ordering from them for a number of reasons but I couldn't find it anywhere else...so ordered a book and another DVD I wanted, as well...and somehow the package being shipped to me got turned around. Marked as undeliverable and being returned to sender before it even got to Buffalo. No reason offered.
And do you think I can get any information out of Amazon about this? No. On one page, they claimed they tried to deliver it three times but I wouldn't accept it. Which is ludicrous. Their own tracking information contradicts that. All I can do is wait for a refund or see if it's reshipped...in 7-10 business days.
When I dealt with KDP for print and ebooks, I ran into the same issue. If things are going fine, it's great. But if something goes wrong, it's fuck you. No help. Nothing. Which is why I shifted everything to Ingram and Smashwords.
And now those two are becoming just as bad.


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